OPTION #3:
Third Party Certificate


Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.

 

NOTE: Third Party Certification applies to CapTel 840i only.

 

  • Download and print the 
    Third Party Certification Form

 

 

 

 

  • Have the form signed and dated by a hearing professional such as an audiologist or specialized doctor

 

 

OPTION #2:
Purchase a CapTel phone

 

New Hampshire residents who do not qualify for a CapTel phone through the Equipment Distribution Service may purchase the CapTel phone at the reduced cost of $75.00.

OPTION #1:
Request an application to get a free CapTel phone
 

CapTel telephone is available from the NH Telecommunications Equipment Assistance Program (NH-TEAP).

 

The state of New Hampshire provides telephone equipment for little or no cost to New Hampshire residents who have a permanent disability.

 

Go to the NH-TEAP website to get an application or for more information. 

Click to go to Customer Profile online
Click to go to Customer Profile online
Click to go to Customer Profile online
Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF

Below are three options of getting a new CapTel phone:

HOW TO GET A CAPTEL PHONE

24-HOUR-A-DAY CAPTEL CUSTOMER SUPPORT AVAILABLE
  • Customer Service:
    1-888-269-7477 
    1-866-670-9134 (Español)

 

  • Fax:
    1-608-204-6167

 

Click to go to Customer Profile online
Click to go to Customer Profile online
Click to go to Customer Profile online

New Hampshire Telecommunications Equipment Assistance Program
(NH-TEAP)

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