Below are three options of getting a new CapTel phone:

Request an application to get a free CapTel phone

CapTel telephone is available from the NH Telecommunications Equipment Assistance Program (NH-TEAP).


The state of New Hampshire provides telephone equipment for little or no cost to New Hampshire residents who have a permanent disability.


Go to the NH-TEAP website to get an application or for more information. 

Click to go to Customer Profile online
Click to go to Customer Profile online
Click to go to Customer Profile online

New Hampshire Telecommunications Equipment Assistance Program

Purchase a CapTel phone


New Hampshire residents who do not qualify for a CapTel phone through the Equipment Distribution Service may purchase the CapTel phone at the reduced cost of $75.00.

Click to go to Customer Profile online
Click to go to Customer Profile online
Click to go to Customer Profile online
Third Party Certificate

Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.


NOTE: Third Party Certification applies to CapTel 840i only.


  • Download and print the 
    Third Party Certification Form





  • Have the form signed and dated by a hearing professional such as an audiologist or specialized doctor



Download Customer Profile PDF
Download Customer Profile PDF
Download Customer Profile PDF
  • Customer Service:
    1-866-670-9134 (Español)


  • Fax:


FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel is a registered trademark of Ultratec, Inc.

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