

For CapTel caller:
Dial the person you are calling directly
For a Voice User to call a CapTel user:
Dial 1-877-243-2823

CapTel phone users place a call in the same way they would when using a traditional phone - by dialing the number directly. The CapTel phone automatically connects to Sprint's captioning relay service as you dial. When the person you're calling answers, you hear everything that he/she says, just like a traditional phone call.
Here's how to make a call with CapTel Relay Service:
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When dialing out, simply dial the number of the person you want to call.
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Your CapTel phone will automatically connect to both the captioning service and the party you wish to reach.
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A Relay Operator transcribes everything the party says to you into written text (captions) using the very latest in voice-recognition technology.
Here's how to receive a call from a voice user via CapTel Relay Service:
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The voice user calling you should first dial 877-243-2823 (toll free).
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Once connected, the voice user then enters your phone number.
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Everything the caller says to you is transcribed into captions that display in a bright, easy-to-read window on your CapTel phone.